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PAGCOR-Aligned Player Protection

Responsible Gaming at 375ph

Gambling at 375ph is meant to be fun — a form of entertainment, not a source of income or a way to escape everyday stress. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control.

21+ Only — Strictly Enforced
Our Commitment

How 375ph Keeps Gaming Safe

From age verification at registration to real-time spending limits and self-exclusion, 375ph provides a layered set of player protection tools backed by PAGCOR guidelines.

Mandatory Age Verification

Every new 375ph account goes through a mandatory age verification process before any real-money play is permitted. Players must be 21 years of age or older — this is a legal requirement under PAGCOR regulations, and we enforce it without exceptions. Documents are reviewed carefully, and accounts found to belong to minors are immediately suspended.

Deposit & Loss Limits

You can set daily, weekly, or monthly deposit limits and loss caps directly from your 375ph account dashboard. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period — giving you a genuine safety net rather than a setting that can be reversed in the heat of the moment.

Self-Exclusion

If you feel that gambling is getting out of hand, 375ph's self-exclusion tool lets you close your account from gambling activity for a minimum of six months — or permanently. Self-exclusion is activated within 24 hours, and during the exclusion period, you will not receive any promotional communications from 375ph.

Session Time Reminders

Long gaming sessions can blur your sense of time and money spent. 375ph lets you set session time limits and receive in-platform reminders when you've been playing for a while. These prompts are designed to help you make conscious choices about when to continue and when to take a break — because being aware is half the battle.

Cool-Off Periods

Not ready for full self-exclusion but need a short break? 375ph's cool-off feature lets you pause your account for a defined period — from 24 hours up to 30 days. During a cool-off, deposits and betting are suspended. The feature activates immediately so there's no window to change your mind in a high-stakes moment.

24/7 Player Support

Our customer support team is available around the clock and is trained to handle responsible gaming conversations sensitively and without judgment. Whether you want to set a limit, discuss self-exclusion, or just talk through a concern, you can reach us via live chat from within the platform or by emailing [email protected].

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually — it doesn't always look dramatic from the outside. Many Filipino players who struggle with gambling-related harm describe it as a slow drift rather than a sudden fall. Recognising the early warning signs is the most important step toward getting back in control.

If any of the signs below feel familiar — whether for yourself or someone you care about — we encourage you to use the tools available on 375ph or reach out to our support team. There is no shame in asking for help, and doing so early makes a big difference.

Remember: Gambling should never feel like an obligation, a financial strategy, or a way to cope with personal difficulties. If it does, that's a clear signal to step back.

Chasing losses — continuing to gamble to try to win back money you've already lost.

Needing to bet larger and larger amounts to feel the same level of excitement.

Feeling restless, irritable, or anxious when trying to cut down on gambling.

Hiding gambling activity from family members, friends, or a partner.

Gambling with money set aside for rent, bills, groceries, or other essentials.

Spending more time gambling than originally intended, or being unable to stop once you've started.

Withdrawing from relationships, work, or hobbies because of time or money spent on gambling.

Gambling as a way to escape stress, anxiety, depression, or difficult life situations.

Self-Assessment

Is Your Gambling Still in Control?

Ask yourself the following questions honestly. They are based on internationally recognised responsible gaming screening frameworks adapted for the Philippine context.

Quick Self-Check

In the past 12 months, have you experienced any of the following?

1

Have you bet more money than you could really afford to lose?

2

Have you needed to gamble with larger amounts of money to get the same feeling of excitement?

3

Have you gone back to try to win back money you lost (chased losses)?

4

Have you borrowed money or sold anything to fund your gambling?

5

Have you felt that you might have a problem with gambling?

6

Has gambling caused any health problems — including stress, anxiety, or difficulty sleeping?

7

Have people criticised your betting, or have you had arguments about gambling and money at home?

8

Has your gambling caused any financial problems for you or your household?

What to do with your answers: If you answered "yes" to two or more of these questions, it may be a sign that gambling is starting to affect your wellbeing. We strongly encourage you to use the responsible gaming tools on 375ph — such as deposit limits, cool-off periods, or self-exclusion — or to speak with our support team. Answering honestly is the first step to staying in control.
Player Tools

Your Responsible Gaming Toolkit

All of these tools are available to every 375ph player at no cost. They can be accessed directly from your account settings or by contacting our support team.

Set a maximum amount you can deposit into your 375ph account per day, week, or month. This is one of the most effective tools for keeping your gambling spend within a budget you're comfortable with.

  • Limits apply immediately once set and cannot be increased for 7 days after any change.
  • Reductions to your limit take effect instantly.
  • You can set separate limits for daily, weekly, and monthly periods simultaneously.
  • Applies across all payment methods — GCash, PayMaya, BPI, BDO, and Metrobank.

A loss limit caps the total amount you can lose over a defined period — separate from how much you deposit. Once your loss limit is reached, betting is suspended for the remainder of that period.

  • Set daily, weekly, or monthly loss thresholds in Philippine Peso (₱).
  • Decreases to loss limits take effect immediately; increases require a 7-day review period.
  • You will receive a notification when you are approaching your loss limit threshold.

Tell 375ph how long your gaming sessions should last. When your session limit is reached, you'll receive a prompt and can choose to log out or extend consciously — keeping you in control of your time.

  • Set session length from 30 minutes to 8 hours.
  • Receive a reminder notification 10 minutes before your limit is reached.
  • Session limits reset at the start of each new login session.

A cool-off period suspends your account from gambling activity for a short, defined time. It's ideal if you feel like you need a break but aren't sure you want to self-exclude permanently or for several months.

  • Choose a cool-off period of 24 hours, 48 hours, 7 days, or 30 days.
  • Takes effect immediately — no waiting period.
  • Cannot be lifted early once activated.
  • During the cool-off period, you can still log in to view transaction history and request a withdrawal of any remaining balance.

Self-exclusion is the strongest tool available for players who feel their gambling is out of control. It closes your account to all gambling activity for a significant period and is treated as a serious, binding commitment by 375ph.

  • Minimum self-exclusion period: 6 months.
  • Options: 6 months, 1 year, 3 years, or permanent exclusion.
  • Activated within 24 hours of your request being submitted.
  • All promotional marketing to your account is stopped immediately.
  • Any remaining balance can be withdrawn during the exclusion period by contacting support.
  • To request self-exclusion, contact our support team at [email protected] or use the Self-Exclusion option in your account settings.
Please note: Self-exclusion is not reversible before the minimum period has elapsed. 375ph takes this commitment seriously and will not reinstate access at early request.

Transparency about your own gambling activity is a key part of staying in control. Your 375ph account provides a detailed activity history so you always know exactly how much you've deposited, bet, won, and lost.

  • View complete deposit and withdrawal history with dates and amounts in Philippine Peso (₱).
  • See a breakdown of net wins and losses per game category.
  • Download transaction summaries for any date range for personal record-keeping.
  • Session history showing login times, session duration, and activity per session.
Our Obligations

What 375ph Commits to You

Responsible gaming isn't just a page on a website for us — it's built into how 375ph operates as a PAGCOR-regulated platform. Here's what we commit to as part of that obligation to every player.

PAGCOR Compliance: 375ph's responsible gaming framework is aligned with the Philippine Amusement and Gaming Corporation's mandatory player protection standards. Our procedures are reviewed regularly to ensure continued compliance.
  • Enforce the 21+ Age Restriction Without Exception

    Every account is verified before real-money play is permitted. We use government-issued ID verification to confirm that all players meet the minimum age requirement of 21 years under PAGCOR rules. No exceptions, no shortcuts.

  • Monitor for Signs of Problem Gambling

    Our platform uses automated monitoring to flag unusual patterns — such as sudden spikes in deposit frequency, extended session lengths, or rapid loss chasing. When these patterns are detected, our responsible gaming team may reach out proactively to check in.

  • Honour All Limit and Exclusion Requests Promptly

    Any request to reduce limits, activate a cool-off, or self-exclude will be processed within 24 hours — and reductions to limits or cool-off activations take effect immediately. We do not delay or discourage these requests.

  • Market Responsibly

    375ph's promotional communications are designed to advertise entertainment, not to encourage excessive gambling. We do not target players who have set limits, are in a cool-off period, or have self-excluded with any bonus offers or promotional messaging.

  • Train Our Team in Responsible Gaming

    All customer-facing 375ph staff members complete responsible gaming awareness training. They are equipped to handle sensitive conversations, provide information about available tools, and escalate concerns appropriately — without judgment.

Need More Help?

Support Resources for Filipino Players

If you feel that the tools on 375ph aren't enough, or you want to speak with someone outside the platform, these organisations provide confidential support for gambling-related concerns in the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation maintains a responsible gaming program for players across all PAGCOR-regulated platforms. Contact PAGCOR directly if you have concerns about gambling harm or want to register a complaint about a regulated operator's practices.

National Center for Mental Health

The NCMH (Mandaluyong City) provides mental health services including counselling for behavioural addictions. If gambling-related stress, anxiety, or depression is affecting your daily life in Metro Manila or elsewhere in Luzon, the NCMH hotline offers confidential support.

375ph Support Team

Our own support team is available 24/7 and trained to assist with responsible gaming concerns. Contact us at [email protected] with the subject "Responsible Gaming" and we will connect you with our designated responsible gaming officer who can help you access any of our tools or discuss your options.

A Note to Families and Friends: If you are concerned about a family member's or friend's gambling — particularly a loved one in Manila, Cebu, Davao, or Quezon City who you believe is gambling with 375ph — please contact our support team. We can advise on what options are available, including third-party referral for exclusion where applicable, while respecting relevant privacy obligations.

Play Smart — Your Wellbeing Comes First

375ph is here for the fun, the excitement, and the wins — but never at the cost of your financial or mental wellbeing. Review our full Terms & Conditions, check your account limits, or log in now to manage your responsible gaming settings.

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